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A healthcare company was looking to improve their customer experience by providing a public facing web portal that would allow customers to access information about their services and products. The company had an existing SharePoint site that housed most of their data and infrastructure. They needed a solution that would utilize this data and infrastructure and provide a seamless experience for their customers.
The objective of this project was to develop a public facing web portal that would allow customers to access information about the healthcare company's services. The portal should be integrated with the company's existing SharePoint site and provide a seamless experience for the customers.
To address the healthcare company's needs, we developed a custom public facing web portal that was built using the latest technologies and designed with a clean and intuitive interface. The portal was integrated with the company's existing SharePoint site and utilized their data and infrastructure. The portal allowed customers to easily access information about the healthcare company's services, including pricing, benefits, and eligibility requirements. The portal also provided a search function that allowed customers to quickly find the information they needed. The portal was designed to be mobile responsive, allowing customers to access it from any device. The portal was also optimized for search engines, which helped to increase its visibility and attract more customers.
The implementation of the public facing web portal has led to significant improvements in the healthcare company's customer experience. The portal has provided a seamless experience for customers, allowing them to easily access information about the company's services. The portal has also increased customer engagement with the healthcare company. Customers can now easily search for information and make informed decisions about their healthcare needs, which has led to increased customer satisfaction and loyalty. The portal has also saved time and resources for the healthcare company's employees. They no longer have to manually provide information to customers, as the portal provides all the necessary information in a centralized location.
The implementation of the public facing web portal has been a success for the healthcare company. The portal has provided a seamless experience for customers, increased customer engagement, and saved time and resources for the company's employees. The portal has also helped the healthcare company stay competitive in a crowded market by providing a modern and user-friendly interface for customers to access information about their services and products. Overall, the public facing web portal has been a valuable addition to the healthcare company's operations and has helped them stay ahead of the curve.
Custom web portal
Mobile responsive
Improved customer experience
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